Cell Phone
To keep the serenity of the spa, we ask that you turn off your phone/mobile devices upon arrival. We desire to provide the most relaxed environment possible for your well-being. For you privacy and protection our staff are not allowed to have camera phones in the massage and facial rooms. Use of cell phones, including texting, is not allowed by our staff at any times during your appointment. Please feel free to contact owner and report staff failing to comply with our phone policy.
Tranquility
To ensure complete relaxation for yourself and all our guests, please honor the quiet setting of The Retreat by using your "Spa Voice". Please, no loud coughing or sneezing.
Gratuity
Gratuities are not added in any of The Retreat services or packages. Our clients may choose to tip their spa staff directly after finishing their time of relaxation. Gratuities are always appreciated, but never obligated or anticipated.
Children
Parents must be present when children under age 13 are receiving treatments. Teens between ages 13 and 17 must have the parent or legal guardian's permission before receiving services. We ask that no guest under the age of 13 be in the waiting room without an appointment. There is no place for children to wait on you during your services.
Conduct
Please refrain from being inappropriate with our staff members. If at any time, during your appointment, our staff feels that you are conducting yourself in a manner not conducive with our guidelines, you will be asked to leave. You will also be financially responsible for services rendered whether services have been completed or not.
Smoking
For your well being and the health of others, clients and staff are prohibited from smoking inside and outside of our facility.
To keep the serenity of the spa, we ask that you turn off your phone/mobile devices upon arrival. We desire to provide the most relaxed environment possible for your well-being. For you privacy and protection our staff are not allowed to have camera phones in the massage and facial rooms. Use of cell phones, including texting, is not allowed by our staff at any times during your appointment. Please feel free to contact owner and report staff failing to comply with our phone policy.
Tranquility
To ensure complete relaxation for yourself and all our guests, please honor the quiet setting of The Retreat by using your "Spa Voice". Please, no loud coughing or sneezing.
Gratuity
Gratuities are not added in any of The Retreat services or packages. Our clients may choose to tip their spa staff directly after finishing their time of relaxation. Gratuities are always appreciated, but never obligated or anticipated.
Children
Parents must be present when children under age 13 are receiving treatments. Teens between ages 13 and 17 must have the parent or legal guardian's permission before receiving services. We ask that no guest under the age of 13 be in the waiting room without an appointment. There is no place for children to wait on you during your services.
Conduct
Please refrain from being inappropriate with our staff members. If at any time, during your appointment, our staff feels that you are conducting yourself in a manner not conducive with our guidelines, you will be asked to leave. You will also be financially responsible for services rendered whether services have been completed or not.
Smoking
For your well being and the health of others, clients and staff are prohibited from smoking inside and outside of our facility.